Wednesday 23 January 2013

Remote assistance is unavailable for the current user account

The message "remote assistance is unavailable for the current user account" may be seen when attempting to assist a user with a Mandatory Profile. If they have previously had a mandatory profile set and this is no longer required then the following key may be changed

Hive HKEY_LOCAL_MACHINE
Key path SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\%LogonUserSid%
Value name State
Value type REG_DWORD
Value data 0x0 (0)

No comments:

Post a Comment